You have questions about renting? Well we at Magic Jumpers have the answers! Whether you call it a bounce house, bouncy house, bouncer, jumper, moonwalk or inflatable go check out the information below for answers to all your most pertinent renting questions!
1. Are your bounce houses clean?
Yes, absolutely. Each unit is thoroughly cleaned and disinfected after every use. Our crew takes pride in being the top bounce house rental company in Northern Colorado and that means ensuring we have provided you with a clean bounce house that you can rest assured is safe for your children.
2. What cities do you deliver to?
We service cities all along the front range including: Fort Collins, Greeley, Windsor, Timnath, Berthoud, Johnstown, Milliken, Ault, Firestone, Frederick, Longmont, Loveland, Lyons, Wellington, and more. If you don’t see your city on our list, then give us a call and we will work something out.
3. Do I need a generator?
Ask yourself, “where is my party located?” Our bounce house rentals come with extension cords 100 ft in length so if the party is at a residence then you should be all set. If your party is located at a park or other venue, then we ask that you please confirm that power is available and if not inform us when you make your reservation that you will need a generator. We can provide a generator at any event for an additional fee.
4. Are you insured?
Yes! At Magic Jumpers, our bounce houses are covered by the top liability insurance in the industry. We would be happy to furnish you with a Certificate of Insurance upon request. Many of our competitors don’t have the top insurance, but we do.
5. Am I responsible for damage to the inflatable?
It depends. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over time. If this happens please alert us at once so we can remedy the situation. If, however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds, punctures, the use of any silly string, etc.) you will be responsible for all damages up to and including replacement of the unit/blower etc. which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you read, sign, and initial our liability and safety contract so that you can be a trained operator.
6. Do rentals require a deposit?
Yes. A deposit of 25% is required to reserve any bouncy house for an event. The remainder of the purchase price will be collected upon delivery.
7. How much space do I need?
Depends on which bouncer you rent! Our Castle Bounce House and Sports Arena Bounce House need to be set up in a minimum of a 20x20 space. However, the Castle Combo and Tropical Combo bouncers are over 30 feet long and need to be set up in a minimum of a 25x35 space. Please speak with us in advance about the space you have available so that we may be adequately prepared on the day of your party.
8. What are typical rental hours?
Magic Jumpers will deliver your bounce house as early as required the day of your event. Standard bounce house rentals last for 6 hours with an additional $25 charge for each hour beyond that. The latest we will pick up a unit from an event is 9:00pm. Let us know if you will need the unit past 9:00pm and we can work out custom pricing and pick up options.
Hopefully this FAQ has served to educate you for the day of your rental. Next week we will post Part 2 which will contain more questions from our customers.
Magic Jumpers appreciates your business. We are Northern Colorado’s premier inflatable rental company. We pride ourselves on customer service and professionalism. Let us know how we are doing by emailing as email@example.com!